Refund policy

Returns and refunds

Purchases made from online store of www.hunofoods.com cannot be returned after purchase. We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail, phone or whatsapp.

Replacement Orders and Refunds will be processed only if the query is raised within 5 days of order being delivered.

Cancellations

1. If the order or the item(s) that you want to cancel has/have not been shipped yet, you can reach out to us at Dhruv.datta@hunofoods.com or call us on +91 8368788685 (Monday to Friday, 11 AM to 6 PM)

a. If you have paid in advance for the order then the money will be refunded to you within 5 business days after the cancellation request is processed by us.

b. If you have selected the COD option then no further action will be required from your end and we will process the cancellation request.

2. Unfortunately we cannot cancel the order once it has been shipped from our end. Hence we cannot refund such orders.